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Customer Satisfaction Survey

Dear Customer:

     We at DRS Test & Energy Management seek ways to continuously improve the Quality of our Products and Services.  We would appreciate receiving your feedback.  Please choose from the drop down menu as they apply.  The employees and management of DRS TEM wish to thank you for your patronage as a valued customer. 

     

1.  Product/Services you acquire from DRS TEM: 
 
2.  PRODUCT EVALUATION
    2.1  Product Quality      

 
    2.2  Product Features, Adaptability, Suitability,    
         Performance, & Reliability 
 		  
    2.3  Overall Satisfaction with our Products
 
3.  PERSONNEL EVALUATION
    3.1  Knowledge of our Products/Features
            and Technical Details
 		  
    3.2  Overall Satisfaction with our Personnel
           with whom you interface
 		  
4.   SERVICE/DELIVERY/INSTALLATION
    4.1  Timeliness 

 
    4.2  Overall Satisfaction with our Service,
          delivery and/or installation
 
5.   OVERALL SATISFACTION WITH DRS
    5.1  Competitive Pricing

 
    5.2  Timeliness of responses

 
    5.3  Satisfaction with Reliability and Performance

 
    5.4  Overall satisfaction with DRS TEM as a
           company
 
 
Company Name:
 		 May we contact you?
 Name:
 		E-Mail:
Phone Number:
 		Fax:
6.  Other comments:

 

We thank you for taking the time to evaluate us.  Your inputs further our efforts to improve our performance as a company.


  

 

  
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